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Frequently Asked Questions
Please see below for answers to common questions from customers
THRŌS Information
What does THRŌS do?
THRŌS is a daily drink mix with 18 pharmacist-selected ingredients — including ubiquinol, citicoline, creatine, nicotinamide riboside, and NAC — designed to support cellular energy, cognitive function, recovery, and healthy aging. One scoop replaces the need for 9+ standalone supplements.
When will I notice a difference?
Individual experiences vary. Some users may report noticing improvements in mental clarity* and daily energy* within the first one to two weeks. Broader benefits build with consistent use over 30 to 90 days. This is designed for daily practice, not instant results.
Can I take this with other supplements?
Generally, yes. Because THRŌS covers a broad nutritional foundation, it may reduce the need for standalone supplements. That said, if you're currently taking other products, check for ingredient overlap and we recommend reviewing your total daily intake with a healthcare professional to avoid unnecessary overlap.
Where is THRŌS made?
THRŌS is manufactured and shipped from the United States.
Who should not take this?
THRŌS is formulated for healthy adults 18 and over. Not intended for those who are pregnant or nursing without physician approval. If you take prescription medication — particularly blood thinners, immunosuppressants, or blood pressure medication — consult your doctor before use.
Is THRŌS Non-GMO, vegan, and allergen-friendly?
Yes. THRŌS is Non-GMO, gluten-free, lactose-free, peanut-free, and vegan. It contains no artificial colors, flavors, or sweeteners. The formula is sweetened with monk fruit extract and stevia.
What does "NSF Certified GMP Facility" mean?
GMP stands for Good Manufacturing Practices — the FDA's standards for how supplements must be produced, tested, and stored. THRŌS is manufactured in a facility that has been independently certified by NSF International, meaning a third party has verified that the facility consistently meets or exceeds these standards. It's an additional layer of accountability beyond what is legally required.
Is THRŌS third-party tested?
Yes. Every batch is tested for purity, potency, and safety by an independent lab.
Can I take this on an empty stomach?
Most people tolerate THRŌS well without food. The formula includes medium chain triglycerides (MCTs) to support absorption of fat-soluble ingredients like D3, K2, and ubiquinol — even on an empty stomach.* That said, taking it with a meal is always a good option if you have a sensitive stomach or to further enhance aborbtion.
What does it taste like?
Flavor Profile — Citrus Berry
A bright, refreshing blend that opens with crisp citrus with balanced berry notes.
Shipping & Returns
What is your return policy?
Because THRŌS is a consumable health product, we are unable to accept physical returns — we cannot reuse or resell any product that has left our fulfillment center, even if unopened. However, we do offer a 30-day satisfaction guarantee on your first order. View our policy for details.
What is the 30-day satisfaction guarantee?
If you're not satisfied with THRŌS for any reason, contact us within 30 days of your delivery date and we'll issue a refund. No return required.The guarantee applies to your first order and is limited to one unit per customer. View our Return Policy for more information
How long does delivery take?
Most orders arrive within 2–5 business days. Orders are processed within 1-3 business day and ship Monday through Friday. You'll receive a tracking number via email once your order ships.
Do you ship internationally?
Not at this time. THRŌS currently ships within the United States only.
Where does my order ship from?
All orders ship from our fulfillment center in the United States.
What if my order arrives damaged or defective?
Contact us at support@throshealth.com with a photo of the damaged product.
Can I modify or cancel my order after placing it?
Orders are processed quickly — typically within a few hours. If you need to modify or cancel, contact us at support@throshealth.com as soon as possible and we'll do our best to accommodate. Once an order has shipped, it cannot be modified.
Subscriptions
How does the THRŌS subscription work?
When you subscribe, you'll receive THRŌS automatically on the schedule you choose, and we'll bill your payment method on a recurring basis for each order. Your subscription continues and renews automatically until you cancel. You're in control—you can cancel, pause, or reschedule at any time.
How am I billed?
You're charged at the subscription rate shown at checkout for each billing cycle, on your selected frequency. We'll send you a reminder before each renewal so you have time to make changes.
Can I cancel my subscription anytime?
Yes. You can cancel at any time by logging into your account on our website or by emailing us at support@throshealth.com. To avoid being charged for your next order, cancel before your next scheduled billing date—we recommend at least 2 days ahead so your change takes effect before the order is prepared.
Can I pause my subscription or skip an order?
Yes. You can pause your subscription or reschedule your next order at any time from your account, or by contacting us. This is handy if you're not ready for your next shipment yet—just push it back to a date that works for you.
Does the 30-day money-back guarantee apply to my subscription?
Yes, on your first billing. The 30-Day Satisfaction Guarantee covers the first shipment of your subscription. If you're not satisfied, request a full refund within 30 days of your first delivery date. Renewal shipments after that are considered final sale and aren't eligible for a satisfaction-based refund (though damaged, defective, or incorrect orders are always covered).
How do I change my delivery date, shipping address, or payment method?
Log into your account on our website to update your next order date, shipping address, payment method, or billing frequency anytime. Please make changes before your next scheduled billing date so they apply to your upcoming order. Need help? Email us at support@throshealth.com.
Contact
Still have questions? We're happy to help! Please email us at support@throshealth.com and we will get back to you within 48 hours.
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